“It's often important to act quickly, particularly if there is bad news.” The programme has also given insight into the importance of employees to business success. “Each of us needs to have the right approach to business and to be responsive to customers’ needs, taking personal responsibility for everything we do”.
The training has also made Alex more aware of how different we are. “I now have a much greater understanding of how we’re all motivated in different ways, have different skills and are more or less comfortable with different tasks or situations. With this understanding, I can work with my colleagues more effectively”.
With regard to culture, Alex believes that Stena Line’s British business and the head office in Göteborg share the same commitment.
“It's great that both the regional business area and the head office work conscientiously to achieve the best results and that all employees share Stena’s genuine concern for assets, people and the environment.”